What's included
Reduction in
manual workflow load
Quick answer
What Is Claims Automation?
Insurance claims automation uses AI, rules and workflow to handle routine claims tasks — capturing first notice of loss (FNOL), reading claim documents, triaging and routing claims, flagging possible fraud signals and managing communications. Tech Tammina’s solution speeds up the claims journey while keeping coverage, liability and settlement decisions with authorized claims professionals.
Why Claims Teams Spend Too Much Time on Paperwork
Adjusters chase documents, re-key data and answer status calls. Simple claims wait behind complex ones. Customers feel the delay. Leakage and fraud are harder to spot when evidence is scattered.
Chasing documents
Adjusters spend time collecting evidence.
Re-keying and calls
A single commercial policy can run to hundreds of pages.
Claims in a queue
Simple claims wait behind complex ones.
Scattered evidence
Leakage and fraud are harder to spot.
How it works
How Claims Automation Works From FNOL to Decision
Intake → Understand → Triage → Investigate → Decide → Communicate
Intake
Capture FNOL from web, email, phone notes, apps and partners.
Understand
Extract facts from forms, photos, reports and letters.
Triage
Score complexity and route to the right handler or a fast track.
Investigate
Tasks, documents and third parties coordinated in one case.
Decide
Adjusters review the evidence and make the decision.
Communicate
Automatic status updates and drafted letters for review.
Outcomes
What You Can Measure
Time from FNOL to assignment
Adjuster time spent on admin work
Adjuster time spent on admin work
Customer satisfaction and complaints
Claims Automation Features
FNOL Capture
Guided intake with policy lookup.
Claim Document Intelligence
Reads and organizes the evidence package.
Triage Rules
Fast-track simple claims and escalate complex ones.
Fraud and Anomaly Signals
Flags patterns for investigators — never an automated verdict.
Claims Workbench
One view of the claim, policy, documents and tasks.
Claims Operations Support
Tech Tammina teams can handle documents, correspondence and follow-up.
Responsible AI in Claims
AI never denies a claim on its own. Every material decision is made and recorded by an authorized person. Models are tested for accuracy and bias before and after go-live.
What clients say
Alex Rivera
The team didn’t just build an automation; they re-engineered our entire operations workflow. We’re moving twice as fast now.
Sarah Jenkins
“Finally, an automation partner who actually understands enterprise security requirements. No hand-waving, just solid execution.”
Michael Rodriguez
“The team understood our complex integration requirements and built something that just works. Worth every penny.”
Marcia Solis
They made sense of our complex requirements and produced a solution that just works. Couldn’t be happier with the value.
Adam Smith
They quickly grasped our complicated integration needs and delivered a solution that works flawlessly. Absolutely worth the investment.
Claims Automation FAQs
Can AI approve or deny a claim?
Not in this solution. AI prepares the evidence; authorized claims professionals make the decision.
What is FNOL?
First notice of loss — the first report of a claim to the insurer.
Can it spot fraud?
It flags unusual patterns for investigators. It does not make fraud decisions.
Will it work with our claims system?
Yes, through APIs or managed interfaces.
Can your team handle claims paperwork too?
Yes. Tech Tammina operations teams can support documents, correspondence and follow-up.